Phoenix Physical Therapy

María Emilia Fernández

4 months ago

My experience at Phoenix Physical Therapy has been fantastic! My PT is Jason Hawkins. He really cares about his patients, explains everything we do, and has taken all necessary steps to make me progress. All staff are great! Thanks a million!!!

Elise Bond

3 months ago

Phoenix PT is the best! Unlike other PTs I’ve seen, Caroline is constantly trying to figure out new/improved ways to help me with my issues, and is very encouraging. I recommend especially for those who feel they have not been heard or helped by other PTs in the past!

Andrew Nash

4 months ago

As a marathon runner, staying healthy and able to train is of the utmost importance. Jason (Dr Hawkins) is one of the key reasons for my success in the area. His ability to not only tailor plans for success but discuss what I should feel over time as well as preventative care makes him stand out. I haven’t felt a need to be seen by the same PT until now

Michael Kiel

month ago

I’d never done PT before and had a really great experience. Every single person who works here works as a team, is friendly, and supportive. Devon and Chadd were both great. Cant recommend this practice enough!

Suzanne Farnham

4 months ago

This Physical Therapy practice is exceptional! Though I have multiple orthopedic issues, it’s highly skilled staff keeps me functional and active. The atmosphere is friendly and cheerful. Parking is very easy with free reserve spaces for the clients. So I am a happy camper!

Mollie McDonnell

4 months ago

I have had a wonderful experience at Phoenix PT. I received a thorough evaluation my first appointment and have had a personalized plan outlined geared towards my specific needs. There are numerous options for treatment available. The staff is very friendly, accommodating, and knowledgeable. I work with Caroline and Julia, both have been awesome to work with!!! I would highly recommend!! Also, very easy access and parking.

Caitlin McGugan

4 months ago

If you have hypermobility, you need to see Caroline at Phoenix PT. My case is complicated, but she’s been patient, caring, and strategic with my care plan. Thanks to her, my ability to walk has improved tremendously over the last year and a half. I’ve also learned a lot about how my body works and what it needs to thrive because Caroline understands hypermobility issues so well. I appreciate that Phoenix’s care is holistic and has helped me identify issues that past doctors missed, and they referred me to an excellent orthopedist who’s assisting my recovery. I’ve worked the most with Caroline, but you can’t go wrong since all of the PTs at this location are outstanding. It’s a fun atmosphere and truly some of the most attentive and worthwhile healthcare I’ve received.

Laury Louis

5 months ago

I can’t say enough good things about my experience at Phoenix Physical Therapy, especially working with Chad. From day one, Chad has been exceptional. His level of knowledge, precision, and attention to detail is on another level. You can immediately tell that he truly understands what he’s doing and takes pride in helping his patients recover the right way. What stands out most about Chad is how intentional he is with every step of the process. He doesn’t just run you through exercises—he explains the purpose behind everything, adjusts based on how your body responds, and makes sure you’re progressing safely while still pushing you to improve. Because of his guidance and expertise, I’ve seen incredible progress in my recovery much faster than I expected. Chad’s professionalism is matched by his energy and commitment. He genuinely cares about the people he works with, and that makes a huge difference during recovery. He motivates you, keeps you focused, and makes sure you stay confident in the process. The entire environment at Phoenix Physical Therapy is also outstanding. The staff is welcoming, supportive, and professional, and the atmosphere makes you feel comfortable the moment you walk in. It truly feels like a place where people care about your recovery and want you to succeed. If you’re looking for physical therapy in Baltimore, I highly recommend Phoenix Physical Therapy—and if you get the chance to work with Chad, you’re in the best hands possible. His knowledge, dedication, and approach to patient care make him one of the best physical therapists out there.

Khalil Uqdah

4 months ago

Amazing! The team is fun, knowledgeable, and consistently working towards. I've been places that get complacent, giving the same exercises day after day. Not here! They pay attention to the daily need and create a new set of strength, stretch, and mobility to help you heal!

Emily Grayson

3 months ago

I’ve been going to this Phoenix location for physical therapy for a few months now, and I can confidently say the level of care I’ve received has been the definition of exceptional. Physical therapy here has become a bright spot in my week because of the team at Phoenix, the atmosphere they’ve created, and—importantly—their second-to-none skill and expertise. I would recommend this team without hesitation to anyone looking for care. Chadd strikes a rare balance of never dismissing what you’re feeling while knowing when to push you or pull back depending on what your body needs. While he’s focused on the injury that brought you to PT, he also cares deeply about your long-term goals and what it means for you to feel whole again. He ensures the care you receive addresses not just the injury itself, but your short- and long-term goals as well. Chadd also brings an incredible level of knowledge and expertise to his work. From my very first session, he had concerns about my PCL despite my initial MRI not indicating any issues, and he gave me the confidence to keep advocating for myself until I got answers. That ultimately led to a second MRI confirming a moderate partial PCL tear — something I don’t think would have been caught without his clinical judgment and encouragement to seek a second opinion. It is no exaggeration to say that every member of the Phoenix team goes out of their way to create an environment that’s full of laughter, light, and excellence. Marni and Alex make everything seamless and welcoming—from your first intake call to every visit after. Julia is also amazing to work with: thoughtful, encouraging, and incredibly intentional about making sure each exercise is done correctly while building confidence in your body along the way. It’s clear the entire team genuinely cares about you as a person, and that level of care is felt in every interaction.